lish (lishd) wrote in speazy,
lish
lishd
speazy

koala-T

From: Zach Y
Sent: Tuesday, October 26, 2010 1:52 PM
To: Lish D
Subject: FW: Speakeasy / XO ticket 2187919 details

Wtfhelpful?

Zach Y
Advanced Voice Services


From: Carter G J [name@vendor.com]
Sent: Tuesday, October 26, 2010 1:47 PM
To: Michael E; Zach Y
Subject: RE: Speakeasy / XO ticket 2187919 details

The Root cause of the issue was NOT the replacement of the Hatteras. There appears to have been a missing circuit in the Cisco 15454. One of my techs added this circuit back and changed the bridge group since another circuit had taken the assignments. We are not sure why this circuit went missing, but after we re-provisioned it back into the network, the service was restored.

Carter
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